Global Travel Consultant Full Time

You will manage all consumer-facing activities for web users and members including both sales and customer success and service. You are the voice of the traveler in our marketplace (along with our heads of Marketing and Product). You will report to Travelstride’s VP of Partnerships & Sales, working closely with other team members from partnerships, operations and marketing. You will convert Travelstride web users into happy customers by matching them with trips they will love while optimizing revenue to the company.

As Travelstride’s Sales Lead & Reservations Manager, your primary goal is to sell multi-day travel products directly to travelers, while secondarily you will also monitor and respond to all key consumer (traveler) direct engagement channels like Chat, Email, select Social DMs, etc. You will be the primary voice speaking one on one with travelers to fulfill both a sales and customer service role.

You will master the travel brands and products of our partners and convey the value and benefits of booking through Travelstride and its partners. The ideal candidate will also enjoy laying the foundation for this new team, developing standard operating procedures and managing to target metrics, and proactively suggesting improvements to the process and our core product.

Tagged as: chatgpt, google workspace, hubspot, sales, travel agent