Ø  Making reservation and Sales for International and Domestic sectors for Inbound and Outbound   passengers for Ex India and Ex UK.

Ø  Having knowledge of International Fares, Routing and Fare Conditions.

Ø  Handle baggage, check in and airport queries

Ø  Working on Reservation System :-  WORLD SPAN , AMADEUS  , GALILEO & SABRE

Ø  Assist customer in Reissue, Re-validation, and Name change.

Ø  Booking STPC for passengers having long-halt flights.

Ø  New booking, Amendment, Re-routing, Cancellations and refund.

Ø  Updating Special Service Request (SSR’s) for passenger’s requesting   Wheelchair, Meals etc.

Ø  Action on Customer Support & Complaints Emails.

Ø  Handling schedule change activities for multiple airlines.