Adam ****** Travel Agent Support

Ottawa resume-2019.docx

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I am a recent graduate of the Travel Counselor Online Program of the Algonquin Travel School and have experience in the travel industry.  I am proficient with two GDS systems, SABRE and APOLLO. My work experience includes a 3-week internship at Mason and Summers Travel Leisure Private Limited in India and a six-month placement at the Institute of Tourism and Recreation at the Adam Mickiewicz University in Poznan, Poland.

I am seeking an opportunity where I could contribute to the Travel and Tourism industry in a meaningful way.  Because I have a disability and am nonverbal, I have to think of alternative ways to perform my duties.

Here are a few illustrative examples:

1.       Travel Agencies: As part of a travel agency team, I could provide a support function. For example, I could support front office travel agents by putting together customer itineraries, given that some travel requests can be complex, requiring more time and research. In the case of a senior couple wanting to go on a Mediterranean cruise with sightseeing major ports like Rome and Athens, I could look into the accessibility of the tours and cruises. I can help them plan their itinerary and accommodate their specific needs. My services would allow the front office to spend more time with customer interactions, which could, in turn, lead to higher performance and compensation. I could also be involved with marketing and promoting the agency, updating social media, writing promotional brochures, and negotiating relationships with suppliers.

2.       Tour operators and Tour wholesalers:  Apart from working at the travel agency, I could also contribute to the tour operator industry. I am comfortable with the assembly of vacation packages and tours, from putting together the itinerary to costing the elements and the whole tour. I have also studied three years towards my bachelor’s degree in International Travel and Tourism Industry at the NHTV University of Applied Sciences in Breda, the Netherlands, where I put together packages, tours and wrote several marketing plans for tour operators.


I am hoping for a full-time, part-time or contract opportunity or opportunities for a chance to showcase my skills.

I appreciate you taking the time to consider my proposal.



April 2019- May 2019 Travel Counselor Online at Algonquin Travel School

25-hour basic course in APOLLO GDS


60-hour comprehensive SABRE training