Are you looking for a career change and think travel may be for you?
Are you passionate about travel?
Do you enjoy sharing your travel experiences and expertise with others?
Kickstart your career in travel in this highly exciting industry! SellOffVacations.com is now hiring for energetic, customer-focused Travel Counsellors at the following locations in British Columbia:
We will provide comprehensive training for all new hires without industry experience!
The Travel Counsellor will ensure that consumer travel needs are processed accurately and in a friendly and timely manner. Achieve and exceed sales targets by cultivating repeat customers and obtaining new customers by participating in local marketing tactics and local networking.
Provide high quality service to consumer travel clients emphasizing long term working relationships to build a strong repeat customer base
Sell a full range of preferred supplier products to meet and exceed targets
Provide accurate, complex travel information (i.e. detailed travel documentation, etc.)
Organize and assist with local business building promotions and local networking
Assist in the resolution of client complaints
Invoice and document client files accurately in accordance to company policy
Works closely with Consumers, Tour Operators and various Internal Support departments
Other duties as assigned
Exceptional customer service skills
Previous experience as a Travel Counsellor
Self-motivated with effective time management skills, able to manage a varied workload
Exceptional written and oral communication skills
Ability to work independently as well as part of a team
Good problem solving ability, attentive to detail
Strong sales skills
Able to present a positive attitude and embrace change and new challenges
Able to work and share responsibilities within a team environment
Must adapt to varying communication styles
ENVIRONMENT AND SCOPE:
Fast paced, deadline and detail oriented work environment
Working with the public
Volume varies seasonally
Must be able to work various shifts including evenings and weekends
We thank all that apply however only those who meet the qualifications will be contacted.
At Sell Off Vacations our employees are the difference. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Sell Off Vacations will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.