Founded in 2011, Travel Edge is a $750 million privately-held company specializing in Leisure, Corporate & Events, and Tours travel. As North America’s largest luxury-focused travel company, Travel Edge has earned its place as a category leader, outpacing the industry with impressive growth and world-class technology. The company’s Leisure division has 10 offices in the US, Canada, and Bermuda, with over 750 expert advisors specializing in air, cruise, vacation, and VIP travel. The Corporate & Events division has four offices and 100 corporate travel and event planners specializing in corporations looking for a tailored and full-service travel management solution. The Tours division, Kensington Tours, has over 150 destination experts and offers custom and private guided tours to over 90 countries worldwide.
As an Air Ticketing Specialist, you will be responsible for the processing of ticketing requests submitted by agents. You will also respond to service desk inquiries submitted for assistance with booking, pricing, and air contract questions or any related airline queries.
You will work alongside a small team of industry veterans that support a community of over 700 travel consultants and will be a key driver of excellent service in one of the most well-regarded service units in the enterprise. This exciting and fast paced environment favors candidates that like problem solving, have solid industry knowledge, enjoy working hard in a collaborative setting and who take pride in delighting their stakeholders.
Travel Edge has invested heavily in our in house reservation system ADX, and the successful candidate will be part of the team responsible for ADX fulfillment for all bookings issued as BSP. This position will work closely with the Director of Air Operations to implement new functionality for the purpose of increased clarity, accuracy and efficiency of the Air Sales Team operations.
You will also be responsible for furthering the successful execution of the Travel Edge strategic objectives as articulated to you by your immediate manager, and assisting with the formulation of solutions aligned with this strategy. Travel Edge Support & Infrastructure strives to provide best in class solutions to our stakeholders and your commitment to excellence in all aspects of your work will be a strong asset in this position.
What Travel Edge offers:
We thank all candidates for their interest however only those selected for an interview will be contacted.
Travel Edge is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
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