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Bilingual Travel Consultant — Senior, Onsite  
 
Employer: HRG North America 
Category: Travel Consultants
Agency / Company: HRG North America
Location: Ottawa
Province/State: ON Canada
No. of Available Positions: 1 Reference #:
Posting Date: 7/5/2017 Closing at: 7/19/2017
 
Job Description:
Candidates must possess the following skills and qualifications:
  • Well developed verbal and written communication skills
  • Minimum 5 plus years of travel consultant experience
  • Sabre/Apollo/Travelport experience is essential
  • Demonstrated thorough knowledge of domestic, trans-border and international travel destinations
  • Experience with corporate car and hotel bookings
  • Full working knowledge of fares and rules
  • Working knowledge of industry procedures for exchanges and ticket handling
  • TICO/OPC certified
  • Basic knowledge of MSOffice
  • Fully Bilingual, French and English
  • Must be willing to work at onsite location

Responsibilities will include:
  • Build complete, accurate and detailed client files to include Domestic, Trans-border and International bookings
  • Provide multi media support
  • Accurately complete changes to client files and assist others as needed
  • Actively participates in training and product knowledge sessions
  • Update and/or build passenger as well as company profiles
  • Establish and maintain a rapport with clients in order to ensure customer satisfaction
  • Resolve moderately complex client service issues/user support desk
  • Effectively manage time and workload
  • Proactively and creatively researches and advises best options for clients and counsels appropriately
  • Hours of Operation: Monday to Friday – various shifts required
 
Details:        * Applying for this position? Let them know that Travelbestjobs sent you!

Please apply here: https://can851.dayforcehcm.com/CandidatePortal/en-US/hrg/CandidateLogin/CreateAccount?postingId=385&redirectUrl=https%3A%2F%2Fcan851.dayforcehcm.com%2FCandidatePortal%2Fen-US%2Fhrg%2FJobApplication%3Fpostingid%3D385

In addition to Health and Dental benefits and group RRSP, we offer a competitive base salary and the possibility of pay for performance increases, and agent incentives. We also have travel benefits such as FAM trips and agency discounts, and we offer advancement opportunities.

At HRG, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach his/her potential.

HRG is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If you require a disability-related accommodation in order to participate in the recruitment process, please contact us.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) HRG will consult with all applicants with disabilities who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.
Contact
Contact: https://can851.dayforcehcm.com/CandidatePortal/en-US/hrg/CandidateLogin/CreateAccount?postingId=385&redirectUrl=https%3A%2F%2Fcan851.dayforcehcm.com%2
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